Returns & Exchanges

At Whitestone Gallery, we are dedicated to ensuring your curated fashion pieces meet your highest expectations. If you are not completely satisfied with your purchase, we offer a seamless return or exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included and intact.

• 3.
  Affix the Label

  Download and print the prepaid shipping label provided via email, then attach it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Drop your package at any authorized courier location and keep your tracking receipt for updates as we process your refund or replacement.